We Take Calls is a dedicated, UK based call handling service. We Take Calls (formerly the Sussex Business Bureau), set up in 2009 by Jo Yates-Smith, continues to go from strength to strength and now offers clients more competitive call handling packages and an extensive range of additional business services.
Call HandlingContactIn 2024 we rebranded and investment in new technology. As we pass our 16th year in business, this has provided us with the ability to compete effortlessly with larger call answering services.
Jo heads a team of highly skilled telephone receptionists who are passionate about helping businesses grow. We have added extra services and provide an efficient and effective personalised call service for a wide range of businesses.
The new company can now offer exceptional value to businesses of all sizes, and a range of call packages with daily reports without compromising your caller experience. If you are looking for high-quality outsourced provision with a high level of technology and a dedicated receptionist, please get in touch and let’s chat.
Business Owner
I love that each client is different with their own unique requirements, and we can facilitate whatever they need. This allows the client to keep control over the running of their own company. Their company, their way.
Senior Receptionist/Administrator
I enjoy the diversity of my job from taking messages to booking an appointment, email monitoring and taking a payments. The more we handle for clients, the more I enjoy the call. I also love the different client systems and my role is never boring.
Sue
Lutfiah
We'd love the chance to discuss your call handling and business needs. Please use the form below to get in touch with us.