Mon - Fri 09:00 - 17.00      |      Telephone: 01273 447111      |      Social media:


We Take Calls is a dedicated, UK based call handling service. We Take Calls (formerly the Sussex Business Bureau), set up in 2009 by Jo Yates-Smith, continues to go from strength to strength and now offers clients more competitive call handling packages and an extensive range of additional business services.

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New brand reflects our commitment to the future

The company’s fresh branding and investment in new technology provides us with the ability to compete effortlessly with larger call answering services.

Jo heads a team of highly skilled telephone receptionists who are passionate about helping businesses grow. Extra investment from local business entrepreneur, Matthew Cox, cements a substantial commitment to personalised call services and a revitalised vision for the company. 

New name, new logo and new call handling technology for 15th anniversary

The new company can now offer exceptional value to businesses of all sizes, and a range of call packages with daily reports without compromising your caller experience. If you are looking for high-quality outsourced provision with a high level of technology and a dedicated receptionist, please get in touch and let’s chat.

Meet Jo Yates-Smith

Business Owner

I love that each client is different with their own unique requirements, and we can facilitate whatever they need. This allows the client to keep control over the running of their own company. Their company, their way.

Meet Kelly

Senior Receptionist/Administrator

I enjoy the diversity of my job from taking messages to booking an appointment, email monitoring and taking a payments. The more we handle for clients, the more I enjoy the call. I also love the different client systems and my role is never boring.


Lets get started

We'd love the chance to discuss your call handling and business needs. Please use the form below to get in touch with us.

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