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Call Handling Packages

At We Take Calls, we work with a wide variety of different companies across the UK at a cost-effective price. We understand every business has different needs and take pride in offering a range of services dedicated to providing both flexibility and versatility to suit the needs of your business.

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Our product range has been refined to reflect today’s working environment from remote workers right up to multinationals who need UK representation and pretty much anything in between!




This is our entry level service and a good option for start-up businesses and sole traders needing support with incoming leads and queries. Minutes are charged at £1.60 per minute.



This package includes 60 minutes. The cost for any additional time will be charged at £1.00 per minute. It is ideal for small businesses seeking a simple, effective, and professional call handling service and message-taking solution.



This package includes 150 minutes. The cost for any additional time will be charged at £1.00 per minute. This is a great choice if you receive regular phone calls and need to supplement your staff levels with added support. This way you can make the most of the benefits of having an extra member on your team, without having to spend the money on a full-time member of staff.



This package includes 300 minutes. The cost for any additional time will be charged at £1.00 per minute. This is our top-level package, designed for businesses that need an extensive call handling service. This is perfect if you need more than just a simple messaging service. This proactive package will accommodate the ever-changing needs of most businesses. You can have peace of mind that your calls will always be answered proficiently and courteously.

Hours Covered

We offer cover Monday to Friday from 9 am to 5 pm and do not close for lunch or tea breaks.

End-of-Day Report

You will receive an end-of-day report with a summary of all the calls received during the day.


For out-of-hours call cover, we offer a fully automated system that delivers messages instantly via email. Simply listen to them at your convenience or request that they be sent to We Take Calls and answered when we are in the office.

£15 per month, no set-up fees.

All prices are plus VAT.

Valid from October 2023 ‍

For more information on our call handling packages, please contact us today.

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We'd love the chance to discuss your call handling and business needs. Please use the form below to get in touch with us.

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