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Business Services

Even if you love what you do, running all aspects of a business can be challenging. Not only do you need time to carry out the service you offer, but you also need to take care of everything else, and there are often not enough hours in the day! Providing good customer service can feel like a full-time job, so that’s where we come in!

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Benefits of using We Take Calls

  • We can free up your time so you can run your business efficiently.
  • Never miss another deadline.
  • First-class customer service for your clients.
  • Free up staff time to work on other projects.
  • More cost-effective than employing another member of staff.
  • Improve customer response times.
  • Reduce stress and improve wellbeing.

We also offer our clients additional business services:

  • Call Answering and Return
  • Dealing with Enquiries
  • Diary Management
  • Database Management
  • Email Management
  • Data Entry
  • Payment Management
  • Holiday Cover
  • After Sales Service Feedback Collation
  • Market Research Sales Support
  • Performance Analysis
  • Business Address and Mail Forwarding

Email Management

Much like a busy ringing phone, we understand that having constant emails crying out for your attention can be quite the distraction when you’re trying to get work done. However, we also know that it’s also vital that you offer first-class customer care and that means that you don’t want important emails to be left without a response.

We Take Calls has thorough experience in monitoring, filtering and responding to emails from customers in a broad range of industries. We can provide you with a variety of email monitoring solutions, meaning you can relax knowing that your emails will be checked and responded to as needed so that you can tackle more critical activities.

Flexible Customer Support and Additional Services

If you need to increase or reduce the support because of seasonal impacts or circumstances, that is absolutely no problem. We know that situations change in business and are always happy to adjust to our customers’ needs.

We also offer a range of business support services, including email monitoring and management, diary management, general business administration and the ability to take your client payments.

For further details on our business services contact our team today, or have a look at our packages.

Lets get started

We'd love the chance to discuss your call handling and business needs. Please use the form below to get in touch with us.

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